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Privacy Policy

Effective Date: 2025
Alter8ight (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you use our website, platform, or services. By using Alter8ight, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you create an account, we may collect your name, email address, phone number, billing information, and other details required for registration or communication purposes.
  • Project and Service Information: When you post a project, apply for a job, or communicate with others on our platform, we collect information related to your project, your skills, and any other content you share (e.g., project descriptions, proposals, messages, feedback).
  • Technical Data: We may collect information about your device, browser type, operating system, and IP address to improve our platform’s performance and security.
  • Payment Information: To process transactions, we may collect payment-related information such as credit card details, billing address, and other financial data. Payment details are securely processed through third-party payment processors.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • Providing Services: To enable you to post projects, apply for jobs, communicate with service providers, and manage your account.
  • Improvement of Platform: To analyze usage trends, optimize the user experience, and enhance the platform’s functionality.
  • Communication: To send you essential notifications (such as account updates, project status, etc.), respond to customer support inquiries, and offer promotional material related to our services.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.
  • Payment Processing: To process and manage payments, including collecting and transferring funds between clients and freelancers.

3. How We Share Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers that assist us in operating our platform and providing services, such as payment processors, marketing partners, and cloud hosting services.
  • In Case of Legal Obligation: We may disclose your information if required by law, to protect our legal rights, or to respond to lawful requests by public authorities (e.g., subpoenas).
  • With Other Users: Certain information, such as your username, project posts, or feedback, may be visible to other users, including freelancers, clients, or service providers, depending on your interaction with the platform.
  • Business Transfers: In the event that Alter8ight is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Alter8ight uses cookies and similar technologies to enhance your experience on our platform. These may include:

  • Cookies: Small data files stored on your device to remember your preferences and session details.
  • Analytics: Tools like Google Analytics may be used to analyze site traffic and user behavior to improve our services.
  • Tracking Technologies: These may be used to monitor website usage, personalize content, and serve relevant ads.

You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the platform.

5. Data Security

We take data security seriously and implement a range of technical and organizational measures to protect your personal data. These measures include encryption, secure communication channels, and strict access controls. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Data Rights

As a user, you have certain rights regarding your personal information:

  • Access and Correction: You can access and update your personal information at any time through your account settings.
  • Data Deletion: You may request the deletion of your account and personal data by contacting our support team. However, certain data may be retained for legal or operational reasons.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

If you are located in a jurisdiction with additional data protection laws, such as the GDPR in the European Economic Area, you may have additional rights regarding your personal data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. If you delete your account, we may retain certain data for legal or administrative purposes.

8. Children’s Privacy

Alter8ight’s platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information as soon as possible.

9. Third-Party Sites and Services

Alter8ight may link to third-party websites or services for additional functionality, such as payment processing, integrations, or promotional offers. This Privacy Policy does not cover the privacy practices of those third-party sites. We encourage you to review their privacy policies before using their services.

10. International Data Transfers

As a global platform, Alter8ight may transfer your personal information to countries outside of your home country, including the United States, where our servers are located. These countries may have different data protection laws than your home country. By using the platform, you consent to such transfers.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you by email or post a notice on the platform. Please review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

By using the Alter8ight platform, you consent to the collection and use of your personal data as described in this Privacy Policy.